Brand: volila
Color: Blue - 3.5l
Features:
- π γ Pain & Cramps Relief γ If you suffer from menstrual cramps, shoulder pain, or general muscle aches, simply fill our hot water bottle and use it as a hot compress on the affected area to ease your pain. Perfect for providing soothing heat therapy and instant comfort.
- π§γ Product Features γ The Blue hot pack is made of rubber and a hard plastic screw-type stopper. It has a capacity of 3.5 litres, a height of 44cm and a width of 22.5cm. The hot water bottle rubber itself has a ribbed design and offers a better experience as they diffuse the heat from your hot bag, giving a feeling of comfortable "warmth" rather than excessive heat. Plus, it's safe and easy to useβjust pour in hot water, seal and use.
- π₯΅γ Soft Faux Fur Cover γ The hot water bottle with soft cover is covered with a soft, washable faux fur cover. This provides extra comfort and insulation, preventing the bottle from being too hot against the skin.
- π₯Άγ Washable Plush Faux Fur Cover γThis gorgeous hot water bottle cover is not only aesthetically pleasing but also serves as a safety feature to limit the risk of scalding and burns for a prolonged period of time from direct contact with the rubber hot water bottle. To remove the cover, make sure to drain the contents of the hot-water bottles, fold the bag, and pull out the rubber hot water bottle from the cover. You may then proceed to wash the cover, taking care of the pom pom ties.
- π‘οΈγ Warranty γ At volila, your happiness is our priority. Every purchase of our hot water pad comes with a 100% warranty. Should you encounter any concerns or issues with your hot water bottles for pain relief, don't hesitate to reach out to us. Your peace of mind is our promise!
Binding: Health and Beauty
Details: XXX-Large Hot Water Bottle with Cover - 3.5L Hot Water Bag for Pain Relief - 118Fl Oz Extra Large Washable Soft Faux Fur, Big Hot Water Pack for Sore Muscles, Period Cramps, Hot and Cold Compress
EAN: 5060766074320
Package Dimensions: 16.8 x 9.7 x 2.1 inches
Shipping, Return & Refund Policy
Thank you for shopping with SJ Mall! We are committed to providing you with the best shopping experience. Please review our Shipping, Return, and Refund Policy carefully before making a purchase.
Shipping Policy
Processing Time:
β
Orders are processed within 1-3 business days after payment confirmation.
β
Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.
Shipping Time:
π Delivery times vary depending on your location:
- Most orders are delivered within 5-10 business days.
- Remote areas may experience slightly longer shipping times.
Shipping Cost:
π² Shipping costs are calculated at checkout based on destination and package weight.
π° Free shipping may be available for orders exceeding a specific amount (if applicable).
Tracking Information:
π¦ Once your order is shipped, you will receive a confirmation email with tracking details.
β³ Please note that tracking information may take 1-2 business days to update.
Return Policy
We want you to be satisfied with your purchase, but returns are only accepted under specific conditions. Please read our return policy carefully.
Eligibility for Returns:
β Returns are only accepted for:
- Defective items due to manufacturing errors.
- Incorrect items received due to our mistake.
β³ Items must be returned within 30 days of delivery.
πΉ The item must be unused, in its original packaging, and include all accessories.
π« We do NOT accept returns for: β Items that are not defective or incorrectly shipped.
β Change of mind or personal preference (e.g., "I donβt like it anymore").
β Personal care products, perishable goods, or customized items.
β Digital products or items marked as "Final Sale".
Return Process:
1οΈβ£ Contact our customer support team at support@sj-mall.com with:
- Your order number
-
Photos/videos of the defective or incorrect item
2οΈβ£ Our team will review your request and provide return instructions if eligible.
3οΈβ£ Once approved, return the item to the provided address.
Return Shipping Costs:
π If the return is due to our mistake (defective or incorrect item), we will cover the return shipping costs.
π¦ If the return does not meet our eligibility criteria, it will not be accepted.
Refund Policy
Refund Eligibility:
π° Refunds are processed only after the returned item is received and inspected.
β
If the item is in its original condition, a full refund will be issued to your original payment method.
Refund Timeframe:
β³ Refunds typically take 5-7 business days after we receive and inspect the returned item.
π³ Processing time may vary depending on your bank or payment provider.
Partial Refunds:
πΉ If the returned item is damaged, missing parts, or not in its original condition, only a partial refund may be issued.
Order Cancellations:
β Orders can only be canceled within 24 hours of placement. After this period, the order may already be in processing and cannot be canceled.
Defective or Incorrect Items:
π’ If you receive a defective or incorrect item, contact our support team immediately.
π¦ We will offer a replacement or full refund at no additional cost to you.
Contact Us
π§ Email: support@sj-mall.com
π Business Hours: Monday to Friday, 9:00 AM β 5:00 PM (EST)
We appreciate your business and look forward to serving you again!
π Shop with confidence at SJ Mall π
FAQs
How to buy a product?
1. How do I place an order on Cherrycatshop?
Follow these simple steps to buy a product on Cherrycatshop:
1οΈβ£ Browse Products β Visit Cherrycatshop and explore our collection.
2οΈβ£ Select Your Product β Click on the product you want to buy and choose size, color, or quantity (if applicable).
3οΈβ£ Add to Cart β Click the "Add to Cart" button. You can continue shopping or proceed to checkout.
4οΈβ£ Go to Checkout β Click on the cart icon (π) at the top right and select "Proceed to Checkout".
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7οΈβ£ Confirm & Pay β Review your order and click "Place Order" or "Pay Now".
8οΈβ£ Receive Confirmation β You will get an order confirmation email with tracking details once your order is shipped. π
2. Do I need an account to buy?
πΉ No, you can checkout as a guest.
πΉ However, creating an account allows you to track orders, save shipping details, and get exclusive deals.
3. What payment methods are available?
Cherrycatshop accepts:
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π° PayPal, Apple Pay, Google Pay
π Other local payment options (if available)
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2οΈβ£ Go to "My Orders" to check your order status.
3οΈβ£ Once shipped, you will receive a tracking number via email.
You can also use our Track Order feature on the website.
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If your order hasnβt been processed yet, you may be able to cancel or modify it.
π§ Contact support immediately at Ask@cherrycatshop.com for assistance.
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I am a new user. How should I start?
1. How do I create an account on Cherrycatshop?
Follow these steps to sign up:
1οΈβ£ Visit Cherrycatshop.
2οΈβ£ Click on the "Sign Up" or "Create Account" button.
3οΈβ£ Enter your name, email, and password.
4οΈβ£ Click "Register" and verify your email if required.
5οΈβ£ Your account is now ready! π
2. Do I need an account to shop on Cherrycatshop?
No, you can check out as a guest. However, creating an account allows you to:
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Track your orders easily.
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Save your shipping details for faster checkout.
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Receive exclusive deals and promotions.
3. How do I place my first order?
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2οΈβ£ Click "Checkout" and enter your shipping details.
3οΈβ£ Choose a payment method (Credit Card, PayPal, etc.).
4οΈβ£ Confirm your order and make the payment.
5οΈβ£ Youβll receive an order confirmation email with tracking details. π
4. What payment methods are available?
Cherrycatshop accepts:
π³ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
π° PayPal, Apple Pay, Google Pay
π Other local payment options (if available)
5. How do I track my order?
1οΈβ£ Log in to your Cherrycatshop account.
2οΈβ£ Go to "My Orders" to view your order status.
3οΈβ£ Once shipped, youβll receive a tracking number via email.
You can also track your order using the "Track My Order" section on our website.
6. What should I do if I need help?
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π§ Email: Ask@cherrycatshop.com
π Start Shopping Now at Cherrycatshop! ππ
Are my details secured?
1. Is my personal and payment information safe on Cherrycatshop?
Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.
2. How does Cherrycatshop protect my payment details?
When you make a payment, your credit card details are processed securely through Shopifyβs Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.
3. Does Cherrycatshop store my credit card information?
No, we do not store your credit card details. All transactions are securely processed through Shopifyβs certified payment gateways to ensure maximum security.
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To keep your account secure, we recommend:
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Using a strong password for your account.
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Never sharing your login credentials with anyone.
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Ensuring that you are shopping on our official website: https://cherrycatshop.com.
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Keeping your device and browser updated to the latest security standards.
5. What should I do if I suspect unauthorized activity on my account?
If you notice any suspicious activity on your Cherrycatshop account, please:
π¨ Change your password immediately.
π¨ Contact our customer support for assistance.
π§ Email: Ask@cherrycatshop.com
π Shop Safely at Cherrycatshop! ππ
How Do I Make Payment by My Credit Card on Cherrycatshop ?
1. What payment methods does Cherrycatshop accept?
Cherrycatshop accepts major credit cards, including:
β
Visa
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MasterCard
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American Express
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Discover
We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.
2. How do I pay with my credit card?
Follow these steps to complete your purchase using a credit card:
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3οΈβ£ Choose "Credit Card" as your payment option.
4οΈβ£ Enter your card details, including:
Cardholder's name
Card number
Expiry date
CVV (security code on the back of your card)
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3. Is my credit card information secure?
Yes! Cherrycatshop uses Shopify's secure payment gateway with SSL encryption to protect your data. Your credit card information is never stored on our servers.
4. Why is my credit card payment failing?
If your payment is not going through, please check the following:
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πΉ Make sure your card has sufficient balance.
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πΉ Contact your bank to verify if they have blocked the transaction.
If the issue persists, please contact our customer support at Ask@cherrycatshop.com.
5. Can I save my credit card details for future purchases?
Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.
6. Will I receive an invoice for my payment?
Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.
7. What should I do if I get charged but donβt receive an order confirmation?
If you were charged but didnβt receive an order confirmation within 30 minutes, please:
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Check your spam/junk folder.
β
Contact Cherrycatshop customer support with your payment details for verification.
π§ Email: Ask@cherrycatshop.com
π Shop with Confidence at Cherrycatshop! ππ³π